U Bank Announces Nationwide Hiring Drive for Customer Services Officers


U Bank, operating under the trusted slogan “Bank you can trust,” has announced a major recruitment drive for the position of Customer Services Officers (CSO). The bank is looking to fill multiple vacancies across its growing branch network in over 17 cities.

The initiative aims to strengthen customer service operations in key locations, including Lahore, Karachi, Islamabad, Multan, Peshawar, Faisalabad, and several smaller cities such as Kunri, Hasilpur, and Bhakkar.

Eligibility Criteria

Candidates interested in applying must hold a Bachelor’s degree in Business, Commerce, or a related discipline. U Bank has specified that individuals with at least two years of branch banking experience will be given preference.

The bank is encouraging Persons with Disabilities (PWD) to apply, reflecting a commitment to inclusive hiring.

Key Skills Required

The advertisement highlights several core competencies for prospective CSOs:

· Strong attention to detail
· Proficiency in Customer Relationship Management (CRM)
· Excellent verbal and written communication skills
· Strong presentation and interpersonal abilities
· Capacity to work effectively under pressure
· A proactive approach to resolving customer queries in a timely manner

Application Process

Interested applicants must send their resumes via email to hamza.tariq@ubank.com.pk.

It is critical to follow the subject line format exactly: CSO-BranchName (e.g., CSO-Karachi). Applicants must also mention the position title and preferred location in the email subject line.

The deadline to apply is June 12, 2026.

This hiring drive represents a significant opportunity for banking professionals seeking to advance their careers in customer service within a growing financial network.

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